Lettings / Office Assistance

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Cyclehoop is an award-winning firm of cyclists, designers and architects specialising in producing innovative indoor and outdoor bicycle infrastructure for clients around the world. We are based in South London.

We are looking for a Lettings/ Office Assistant to join our team. You will be responsible for playing a major role in our Rentals Dept. See the job details and personal specification below;

This is an opportunity to join our team of 25 passionate professionals and make a positive contribution while working as part of a dedicated and friendly team in one of the UK’s most innovative design companies.

Your main responsibilities would be:

Respond and assist with customer enquiries
Answer phone calls and respond to emails
Process new membership and renew subscriptions
Issue and post locker keys
Assist with general administration

The ideal candidate:

Work well in a fast-paced team environment
Experience within a similar role in the lettings industry is advantageous
Excellent customer service skills
confident and professional telephone manner
Positive attitude, flexible and willing to help out where required
Be well organised
Have a keen eye for detail
Be resourceful and self-sufficient using own initiative
Be confident, enthusiastic, and keen both to contribute and learn
Possess strong computer skills, particularly Google Apps
Have excellent problem solving and technical skills
Solution focused (not problem focused)
Be passionate about cycling

Our Requirements:
Experienced using Windows and Microsoft Products
Live within a commutable distance to our base in South East London
Professional, highly motivated and enthusiastic candidate.
Excellent customer service skills
Ability to solve problems
Confident and professional telephone manner

The role:
Freelance contract position
Salary: £17,000 – £18,000
Location: Forest Hill, London
Starting immediately
Performance Related Bonus
Based in Forest Hill & Sydenham
Opportunities to grow within the company
Office hours are Monday to Friday 09:00 - 18:00

We are looking for a candidate to start ASAP. If you feel you have the skills and experience to add a positive contribution to our team, please reply with your CV and a covering letter that tells us why you would be the perfect fit.